When you sign up to Xcoins, you need to activate your account. You do this via verifying your email address. Click on the link in the email you should have received to activate your Xcoins account. If you cannot find your email, please check your spam folder. If it’s there, don’t forget to add Xcoins to your safe sender list, so all new emails go straight into your inbox.
As always if you have further difficulty access your account, please contact Xcoins at firstname.lastname@example.org