Firstly, apologies for not being able to accept you as a member of Xcoins.
If you tried to open an account with Xcoins and this was declined, it is usually due to one of the following reasons:
- We were unable to verify your identity
- Our risk management policy would not allow for you to use our services
We have stringent rules to protect our customers and ourselves. If you have been declined, it is to ensure this continues to take place. Any decision by Xcoins is final, and we are unable to disclose the reasons behind it.